It’s fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time. Position OverviewThe part-time Broista position is primarily responsible for the creation of Dutch Bros drinks while following the set guidelines and vision of the company. Providing excellent customer service at all times, proving that we are a People company serving coffee not a Coffee company, serving people.Key Result Area (KRA)Provide all customers with a “moment of special”Drinks should be made and served in-line with DB standards and be exactly what the customer orderedEngage customers and welcome them to THEIR moment of special! Greet and thank every customer with a smileAsk and educate; get the customer exactly what they want by providing them the opportunity to learn about our menu, products, and current specialsBe ready to serve the customer Show up on time, following DB appearance guidelines, and ready to rockMaintain an excellent atmosphere for the customer Keep the music appropriate (in content and volume), and keep the shop sparkling cleanBe a good teammate Attend mandatory meetings, know your resources, and adhere to all company policies and procedures as laid out in the Mafia Manifesto and Employee HandbookEmployee Benefits & PerksPaid Volunteer Hours401(k) Eligibility after 1 Year (Must be 18 years of age and work 20 hrs/week)Education Benefit Program (Eligible after 1 Year)Employee Assistance Program (Legal Services, Confidential Counseling, Financial Services, etc.)Culture of Wellness & WellbeingFree Dutch Bros SwagFree CoffeeJob QualificationsMeet Service, Quality, and Speed core valuesEmbody the culture created by Dutch BrosBe able to work variable shifts according to availabilityMust have reliable transportation and be on time for scheduled shiftsPrerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations.Ability to complete, pass and maintain mandatory certificates, trainings, and knowledge tests under the Dutch Bros required standards for company policies, and federal, state, and/or local regulations.CompetenciesAdaptableExcellent CommunicatorCreativeDetail-OrientedStrong Multi-TaskerPhysical RequirementsConstant standing/walking, up to 10 hours at a timeOccasional stooping, kneeling, or crawlingOccasional pushing, pulling, lifting, or carrying up to 50 lbsOccasional ascending or descending on ladders and rampsFrequent, continual, intermittent flexing, or rotation of the wrist(s) and spineConstantly receiving detailed information through oral communicationConstant clarity of vision at near and/or far distancesConstant cash handling requiring mental mathConstant talking, expressing, or exchanging ideas by means of verbal communicationCompensation:$10.00 + tipsIf you like wild growth and working in a unique and fun environment, surrounded by positive community, you’ll enjoy your career with us!
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