Conduct interviews, assessing immediate & long term needs, and developing case plans

Conduct case management and needed services to low-income and/or at risk individuals/families in compliance with program policies and procedures

Refer personal & spiritual counseling to Corps Officer(s)

Arrange & manage the pickup and delivery of donations from Food Banks and grocery stores

Prepare and submit required reports in a timely manner

Assist with maintaining accurate program records of EFSP, SHARE AND REACH programs, as well as volunteers and vendors

Keep statistics as related to demographics, types of assistance given

Write accurate and concise case notes for each client

Ability to lead and teach classes relating to basic life skills

Provide assistance with seasonal events and drives as needed

Recruit and manage volunteers to assist in social service activities

Insure compliance it PTM policies and protocols for volunteers that are assigned to work with or have access to children.

Manage court appointed volunteers and track hours for reporting back to probation department

Manage wellness check-ups as needed for social service clients

Work in food pantry; assisting clients and stocking shelves, bagging food and other related duties when necessary

Submit proper paperwork and forms in AP Workflow

Execute the family service program in the City of Scottsdale at Vista del Camino twice a week from 9:00 AM 12:00 PM

Maintain neat and organized work area

Networking with other agencies and organizations

Other duties, as assigned as they relate to the position of Case Worker/Volunteer Coordinator.

High School Diploma or GED required; some college preferred

Minimum 2 years case work or related experience

Bi-lingual (English/Spanish) preferred

Knowledge of criteria for food, rent, and utility assistance and the processes to enroll participants

Ability to use HMIS and Family Services software program

Ability to access at risk participants and situations

Proficiency in Microsoft Office Software (Word, Excel, etc.)

Strong verbal and written communication skills

Strong organizational and file management skills

Ability to work in a team setting

Ability to prioritize responsibilities and manage time

Ability to work with people of diverse backgrounds and circumstances

Ability to work flexible days & hours, at times including weekends to best serve client & program needs

Must possess a valid driver s license and pass a motor vehicle record check

Ability to pass a criminal background check

Social Service staff will be required to adhere to the following:

The Salvation Army National Social Services Standards

The Salvation Army Social Services Code of Ethics

Policy on Confidentiality

The Salvation Army Policy on Non-discrimination Programs

The Salvation Army Policy on & Delivery of Services

Employee Handbook

The Salvation Army Care & Treatment Philosophy


Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.

Associated topics: coach, recruit, train, volunteer, volunteer coordinator, volunteer management, volunteer manager, volunteer orientation

Share this job listingShare on LinkedInTweet about this on TwitterShare on FacebookShare on Google+Email this to someonePrint this page