JOB SUMMARY: The Certified Recovery Peer Advocate is to provide peer support, advocacy, and linkage to services to individuals and/or their families based on clinical needs as identified in the client’s treatment/recovery plan. The CRPA may also provide education and outreach to individuals, groups, and the community.ESSENTIAL FUNCTIONS:* Exemplify Catholic Charities’ mission, vision, guiding principles and policies and procedures* Promote and demonstrate integrity and ethical performance, consistent with the Catholic Charities’ Corporate Compliance Program, Code of Ethics, legal mandates & labor laws, managing contractual/funder regulations and accreditation standards, regulations and policies and procedures (e.g. COA, OMH, OASAS)* Utilize “lived experience” to engage potential clients in the community and in hospital emergency rooms, developing brief person-centered service plans, providing referrals and linkages to needed services.* Provide support, encouragement and guidance in linking persons to appropriate services.* Provide outreach, advocacy, mentoring and recovery support services to those seeking or sustaining recovery.* Provide services in-person and/or via agency-approved telehealth platforms.* Work collaboratively with Hospital SBIRT Health Coaches. Meet with individuals and/or family/significant others at local hospital EDs, or agreed upon locations if discharged, to assess needs and connect to treatment and other support services.* Act as liaison between the Program and the communities it serves.* Represent the Program in a professional knowledgeable manner.* Assist in the promotion of the Program through information and education about its services to the Communities we serve.* Provide direct outreach to courts, attorneys, hospitals, probation, parole, DSS, CPS, DDP, MDs, Schools and various other community groups with direct referral back to the Agency and its Program(s) if necessary.* Assist in the creation of flyers and promotion information with and under the direction of the Program Director(s).MINIMUM REQUIREMENTS:EDUCATION: High School Diploma or general equivalency diploma. NYS OASAS CRPA, CRPA-P.EXPERIENCE:* Relevant life experience required which includes personal experience living with a disability, history of substance use, or social/ emotional challenge and willingness to draw upon this experience to serve as a role model to support recovery goals of individuals served.* Knowledge of substance use disorders prevention, treatment and referralsKNOWLEDGE, SKILLS AND ABILITIES:* Exceptional professional, interpersonal and communication (oral and written) skills required.* Familiarity with WNY community and continuum of human services (health, behavioral health and social services) systems, organizations and resources* Fluent in various computer applications (e.g. Word, Excel, Access), electronic database systems and electronic health records; experience with graphic reporting applications preferredSPECIAL REQUIREMENTS:* Requires travel – must possess valid NYS driver license and agency-required level of auto insurance coverage and be able to travel as needed within the eight county WNY region.* Must be prepared to work a flexible schedule in order to participate in agency-related activities/events that may take place outside of typical business hours.
Associated topics: americorps, consultant, customer experience, liaison, minister, pastor, priest, resource worker, school, supportive service