The Trevor Project

Chief Financial and Administrative Officer

New York, New York

The Trevor Project is the world’s largest suicide prevention and crisis intervention organization for lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) young people. It is a nonprofit that provides 24/7 life-saving support via phone, text, and chat. The organization also operates the world’s largest safe space social networking site for LGBTQ youth and runs innovative research, education, and advocacy programs. Launched in 1998, the Trevor Lifeline was the first national crisis intervention and suicide prevention lifeline for LGBTQ youth. The Trevor Project has been saving lives every day for 20 years.

The Trevor Project serves approximately 70,000 LGBTQ youth annually through crisis intervention and suicide prevention services, and hundreds of thousands more through other programs and services. The organization employs approximately 70 staff and its FY2019 operating budget is $15 million. The purity and life-and-death stakes of Trevor’s mission – to end suicide among LGBTQ young people – has established deep bonds between the organization and its constituency, driving affinity for the organization and contributed revenue that has increased significantly in recent years. Yet, even with its work operating at a scale unparalleled the world over, Trevor is reaching only 5 percent of the estimated 1.5 million LGBTQ young people in crisis in the United States each year. Given this sobering reality and increased demand for Trevor’s programs and services amid the current political climate, the organization is setting new levels of ambition, and is determined to significantly expand its operational capacity and reach to those in need.

The Chief Financial and Administrative Officer reports to the CEO and serves as a senior member of Trevor’s leadership team, advising the CEO and closely partnering with senior colleagues to build an organization that can efficiently and effectively serve exponentially more LGBTQ youth. The Chief Financial and Administrative Officer oversees all business and administrative functions that enable Trevor’s life-saving work. The core functions involved in this role are finance, operations, IT, and the General Counsel. The Chief Financial and Administrative Officer manages a total of about 10 staff members.

Given the incredibly high stakes of advancing Trevor’s mission, the Chief Financial and Administrative Officer must ensure that business and administrative functions fully support and in no way encumber delivery of services and programs in a fast-paced, dynamic environment. Modernizing finance and IT systems and processes and fostering an overall culture of continuous improvement and innovation are top priorities for the role.

Required qualifications and experience:

– Genuine passion for and commitment to The Trevor Project’s mission. Understanding of, and preferably some experience with, the context and issues of LGBTQ youth.

– Experience in progressively responsible financial and operational leadership roles, with comprehensive budget and financial planning experience, as well as experience in analysis and reporting, budgeting, asset management, audit compliance, and federal and state tax regulations and reporting procedures. A thorough understanding of business-process improvement and operations management, with proven administrative, managerial, problem-solving, and planning experience within a complex nonprofit environment. Experience serving a nonprofit organization with multiple funding sources and diverse program offerings.

– Demonstrated success as a manager of people able to lead and support a diverse administrative team, while also willing to roll up their sleeves.

– Ability to think strategically and holistically about the interplay among business processes, financial resources, and institutional planning; to set challenging and attainable goals, establish priorities, and work with and inspire others to high levels of creative performance in support of Trevor’s mission; and to leverage ideas into action. Ability to lead and navigate during a time of change, implementing best practices and promptly addressing problems and other issues as necessary.

– Demonstrated success in providing enterprise-wide leadership in financial analysis and reporting to support decision-making, budget development, and budget management.

– Strong familiarity with information and technology systems, and the ability to extract and analyze data to make effective, efficient decisions about strategy and process. Experience in implementing information systems or new technologies and effectively adjusting business processes and organizational culture to maximize the outcome of technology investments in terms of efficiency, analysis, reporting, and controls is preferred.

– Experience participating in and leading innovation initiatives. History of success working across departments and organizations to identify opportunities for innovation, develop solutions, implement them, and monitor progress for future refinements.

– Able to analyze, interpret, and clearly explain complex issues and their financial and/or operational implications to varied stakeholder groups. Excellent negotiating skills.

– Bachelor’s degree in a relevant field; master's degree preferred.

The Trevor Project is an equal opportunity employer.

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