- Receive and review referrals for new participants in the Back to a Future program. Meet with individual participants and review interests, work history and goals. Identify the assets and barriers of participants through observation, interviews, case notes and other means. Assess participants abilities to learn skills for reintegration into the community and job readiness. Work in cooperation with participants and referring agencies to establish individual participant goals.
- Define the process for attainment of goals with measurable step by step objectives. Document objectives and process for attainment in the PDP and present to management for approval. Ensure that PDP is in compliance with all regulations and policies/procedures.
- Make regular assessment of participants progress against objectives and document results. Review the goals with the participant and update PDP as appropriate and per policy and procedure.
- Assist participants in developing natural support systems to improve their transition back into society. Thoroughly assess their interests and link them to supports based upon those interests.
- Utilizing evidenced based clinical interventions, provide participants with counseling and support. Facilitate crisis intervention as necessary. Provide services utilizing Motivational Interviewing, wrap around case management, an approach of Harm reduction and Trauma informed care principles.
- Engage in advocacy on behalf of participants. Research and recommend resources based on participants, needs and desires. Make referrals as dictated by the participants desires and as appropriate.
- Collaborate and communicate with employment consultant, job coach and/or community partners, if appropriate. If participant does not have an employment consultant, job coach, etc. assigned, assist the participant in their efforts to obtain employment as desired. May facilitate skill development opportunities in resume development, completion of job application, transportation arrangements, mock interviews, and other pre-employment skills and activities.
- Facilitation of support and/or therapeutic groups. Plan/research appropriate/relevant topics, provide materials, schedule workshops and special events. Responsible for motivating participants to attend and actively participate as evidenced by direct observation and participant feedback of satisfaction. May also facilitate parent support groups.
- Plan and facilitate pro-social outings and/or activities with/for participants based upon participant input and choice. Responsible for motivating participants to attend and actively participate as evidenced by direct observation and participant feedback.
- Complete case note documentation utilizing the BIRP method. Ensure notes are detailed, comprehensive, address participants involvement with their PDP and documents participants progress or lack thereof towards goal/objective attainment. Ensures a case note is completed for every contact made with the participant, as well as for every contact made on behalf of a participant. Ensures notes are completed in a timely manner as per policy/procedure.
- Complete file reviews as directed by Management, the Clinical Team Leader and/or policy and procedure. Responsible for making corrections to files per results of audit and reporting back to the supervisor. Ensure that the case files and participant records are comprehensive, accurate and complete. Ensure required forms are updated according to regulation and/or policy and procedure. Ensure file is in compliance with regulations and requirements. Enter participant updates and information into databases in accordance with policy and procedures.
- Collect and calculate statistics by participant and submit to referring agencies as directed by the Program Coordinator.
- Attend and actively participate in team meetings providing clinical input/insight/feedback utilizing a solution oriented approach. Must work in a harmonious fashion with fellow team members and in a collaborative manner; providing support to one another.
- Interact and work collaboratively with city leaders, law enforcement, DJJ, the Justice System and other community partners to facilitate systematic changes in the Juvenile Criminal Justice System in Palm Beach County.
- Collaborate with members of the criminal justice community through participation in task force groups and committees to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements and policies.
- Attend and actively participate in all required internal/external trainings. If not already trained, must attend motivational interviewing training and demonstrate the use of the model on a daily basis with participants as evidenced by direct observation and self-report.
- Must have an understanding of the stages of change model and be able to assist participants through the stages via use of motivational interviewing.
- Responsible for working with the families of participants in educating them as to the effects of positive interventions such as mentoring; obtain their cooperation and collaboration; elicit their input into their childs programming, facilitate their participation in the program/pro-social events, and parenting events.
- Link participants to the GGI mentoring program and/or other community mentoring programs. Encourage participants to engage with a mentor through education and introductions.
- Review life goals with the participants. Provide information and assistance as to attendance in college, apprenticeships, and/or trade schools. Assist with admission applications, financial aid applications, college tours/visits, etc.
- Will be held accountable for participant outcomes. Participant recidivism rates should be below the Florida State level of 50%.
- Held accountable to a product rate of 60% direct client contact.
- Provide assistance with other general department activities as assigned.
OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:
- Demonstrate by words and actions a commitment to the Goodwill mission to help people with disabilities and other barriers to become self-sufficient, working members of the community.
- Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.
- Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.
- Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
- Must be available for day/evening and/or weekend hours with ability to flex time during the work week. Schedule may need to vary.
KNOWLEDGE AND SKILLS:
- Masters Degree in Social Services or Mental Health Counseling or related field.
- Preferred that candidate be registered with the Department of Health as an intern. Receive regular, ongoing, clinical supervision under the guidance of a state approved qualified supervisor, documenting hours; actively working towards licensure.
- Minimum of one (1) year case management experience and/or experience working with at-risk youth.
- Willingness to work in a fast paced environment supporting ex-offenders returning to the community. Must demonstrate knowledge regarding the needs of youth ex-offenders returning to the community and what it takes to prevent recidivism.
- Must be trained in MRT or complete training within 6 month of hire.
- Experience with mental health, substance abuse, and knowledge of trauma and trauma informed care principles.
- Must be trained in motivational interviewing or complete the training within 3 months of hire.
- Must have an understanding of the changes of stage model.
- Flexibility and adaptability to ensure that all services are person centered.
- CPR and First Aid training preferred.
- Proficiency in Microsoft Office Suite.
- Excellent verbal and written communication skills required.
- Maintain professional demeanor and appearance at all times.
- Ability to establish and maintain rapport with participants, co-workers, community stakeholders, employers and referral agents.
- Excellent time management, problem solving skills & organizational skills.
- Must have a valid Florida drivers license, valid insurance, reliable transportation for travel to outlying locations and the ability to be insured under the companys vehicle insurance policy.
- General office environment
- Regular pushing, pulling, stretching, reaching, kneeling stooping and bending
- Occasional lifting and/or carrying up to 30 lbs.
- Regular travel
TOOLS AND EQUIPMENT USED:
Computer and usual peripherals, word processing, spreadsheets and software programs, standard office equipment, safety equipment, automobile, larger passenger van, or wheelchair accessible van, as required.
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Associated topics: adult, casework, counselor, disabilities, family, field, hcpc, lcsw, msw, sickle