Summary

The successful candidate will play an integral role in administering ACMT’s association management system, developing and executing strategic membership engagement and retention plans, and coordinating several membership programs and member-driven activities. Currently ACMT has a staff of 20 full time employees. The membership division is a division of one employee but works very closely with our education, communications, and other divisions.

Description

PRIMARY RESPONSIBILITIES

 

Directory, Database, Info Management

  • Oversee the administration of ACMT’s association management system (MemberSuite) including setting up data fields, developing, running and analyzing reports and ensuring all data is correct and maintained

  • Generate and analyze membership reports relating to retention, growth, and areas of need, as well as other program reports for leadership.

  • Implement, build and manage ACMT’s new membership community engagement program using the Higher Logic platform.

  • Oversee informational management of Membership Directory and Online Practice & Training Directories

 

Member Services, Benefits, and Retention

  • Manage annual membership dues, maintain membership records, organize member related materials and communications, and promote member resources to increase utilization.

 

Member Recruitment and Engagement

  • Administrate the Membership Committee Chair and Membership Committee to develop and coordinate new member recruitment and retention strategies, as well as on-boarding and new member education.

  • Increase awareness of medical toxicology to medical students and residents and facilitate outreach

  • Monitor member involvement in ACMT activities and ensure proper member recognition and acknowledgement

 

Administration & Other Projects

 

  • Organize and support other key member-focused committees and work groups including Fellowship Directors Committee, International Committee, Medical Toxicology Fellows-in-Training Association, Recent Grad Section, Resident/Student section, and Diversity, Equity, and Inclusion Taskforce

  • Oversee annual Mentorship Program process

  • Work with the Communications Manager in maintenance of membership content and links contained on ACMT website and communications for producing monthly newsletters, program promotion, email blasts, social media posts, and press releases.

 

QUALIFICATIONS, EXPERIENCE AND SKILLS

 

  • Bachelor’s degree in Business, Marketing, Liberal Arts, Humanities or Arts Administration or equivalent experience

  • Fluency in Excel including pivot tables, and constructing and analyzing databases 

  • IT experience integrating systems and platforms

  • Prior experience with MemberSuite required.

  • Prior experience with Higher Logic required.

  • A minimum of 3-5 years membership manager or coordinator experience, in the non-profit arena, preferably with a medical or health care membership association 

  • Experience implementing and managing membership campaigns and increasing members at non-profit organizations

  • Strong organizational, communication, and interpersonal skills, attention to detail and deadlines, and the ability to manage multiple tasks simultaneously

  • Self-motivated with the ability to effectively collaborate, communicate and succeed in a fast-paced virtual work environment, and the ability to handle sensitive and confidential information with discretion 

  • Demonstrated technology skills, including Microsoft Office/Excel, databases, web content management, and social media 

  • Prior experience working for a virtual organization 

  • Highly productive with minimal supervision

  • Strong computer and internet skills, including Microsoft Office suite, Google and Zoom

  • Fluency in Powerpoint

  • Strong scheduling and organizational skills

  • Able to maintain a high level of confidentiality

  • Professional appearance and demeanor

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