Peak Vista Community Health Centers is a nonprofit health care organization whose mission is to provide exceptional health care to people facing access barriers through clinical programs and education. We provide integrated health care services to include medical, dental and behavioral health throughout 28 outpatient health centers within El Paso, Teller, Lincoln, Adams, Elbert and Kit Carson counties. We deliver care with our strong “Hospitality” culture. Our organization has over 900 employees and serves more than 94,000 patients annually in the Pikes Peak and East Central regions of Colorado. Peak Vista is accredited by the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC).Compensation (Pay): $16.25 to $23.56/hourly, based on experience.Summary of Benefits: Medical, Dental, Vision, Life, STD, LTD403(b) Retirement with Company MatchPaid Time OffTuition AssistancePerks RewardsEmployee Assistance Program Summary:The Referral and Resource Navigator’s primary role is to assist identified patients with identifying barriers to effective care, assisting the patient in identifying and working with community resources and is key in obtaining medically appropriate services through referral processing inside and outside of the Peak Vista Community Health Centers. The Referral and Resource Navigator provides one-on-one guidance and support through the healthcare continuum. The Referral and Resource Navigator will utilize all referral processes applicable to the payor source, including pre-certifications and prior authorizations. Resource Navigators collaborate with clinical staff, emergency diversion team, centralized care managers, health education and community providers to ensure smooth transition to the most suitable level of care. Referral and Resource Navigators promote patient education and self-care management in order to reduce hospital readmission rates; through interdisciplinary collaboration with the care coordination team to achieve measurable patient outcomes. In addition to promoting and coordinating healthcare services, with cost effective solutions, the Resource Navigator contributes to the implementation of the member’s care plan.Qualifications:Education: High School Diploma required. Associated degree preferred.Work Experience: Minimum 1 year experience in a healthcare or social service setting is requiredCognitive Skills (Language, Math, Reasoning Ability): Excellent verbal and written skills in English and Spanish preferred.Computer Skills: Microsoft applications required.Other Skills: Ability to flourish independently and in a team management system. Sensitivity to low income, ethnic minority community. Excellent organizational skills, excellent tracking and documentation required. Excellent attendance required. Excellent listening skills.Certificates & Licenses: Valid Colorado driver’s license and a dependable and reliable vehicle.Physical Demands:Frequent standing and walking, occasional long periods of sitting, moderate bending, moderate energy requirements, and frequent fine motor skills. Viewing computer screen continuously for long periods of time, hearing within normal range. Must be able to lift 20 pounds. *Successful candidates will complete pre-employment screening; which includes, but is not limited to a Criminal Background check. Peak Vista Community Health Centers is an Equal Opportunity Employer.**PVCHC participates in the Electronic Employment Verification Program. E-Verify is an Internet-based system that compares information from an employee’s I-9 to data from the U.S. Department of Homeland Security and Social Security Administration Records. To learn more, visit: everify.comIn order to protect the health and safety of our workforce, patients, and communities we serve, Peak Vista Community Health Centers (PVCHC) now requires all employees to provide proof of full vaccination for COVID-19 or apply for and be granted a medical and/or religious exemption. For more information on PVCHC’s response to COVID-19, please visit our website at
Associated topics: behavioral, domestic, family, field, hcpc, outreach, social, social service, substance, youth

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