Summary
Description
General Summary
The VRC will be a high energy self-starter and responsible for identifying recruitment opportunities for volunteers for all Family Advocates departments: CASA, Family Strengthening, Administrative, and Advancement. The VRC will have a strong volunteer management or customer service background, be creative, resourceful, and share the passion for the Family Advocates mission.
DUTIES & RESPONSIBILITIES
Recruitment
1. Develop an annual recruitment strategy based on the anticipated needs of the upcoming year.
o Including broad-based recruitment and targeted recruitment for specific skill sets/program needs
o Develop recruitment events scheduled weekly/monthly and open to the public
2. Identify and engage viable sources for recruiting volunteers.
3. Manage and maintain a schedule to present volunteer opportunities to sources in the community both virtually and in person.
4. Respond to all volunteer inquiries via email or phone within 48 hours of initial inquiry.
5. Educate and train staff on volunteer recruitment messaging and active recruitment efforts by all staff.
Interns
1. Manage the Intern Program for Family Advocates.
2. Work with Directors to identify and fill intern opportunities.
3. Work with interns to ensure a smooth selection process, fulfilling internship, and internship closeout.
4. Identify and collaborate with schools offering internships.
Retention
1. Provide research and support to programs to retain volunteer assets.
2. Look for opportunities to create a sense of belonging and connection to the organization for volunteers in addition to their specific volunteer role.
Data Collection
1. Collect data in various steps of the recruitment and retention process to identify best practices, gaps, and other insights; identify meaningful segmentation.
2. Ensure data quality of information in CRM and other data collection resources and measure metrics; unify volunteer data across all channels.
3.Create and conduct Family Advocates Volunteer Survey to collect feedback from activevolunteers.
Marketing
1.In coordination with the Community Engagement Manager, develop recruitment materials and amarketing strategy to recruit volunteers and provide recognition throughout the year.
Additional Duties
1.Assist with the policy and procedure updates as needed for this department.
2.Provide regular reports on requested information for the purpose of program management andgrant writing, as needed.
3.Gather feedback from volunteers through digital surveys and paper questionnaires to maintainhigh standards for recruitment program.
4.Support executive director in administrative duties as related to the volunteer Board ofDirectors.
5.Other duties as assigned.
QUALIFICATIONS to perform the position successfully.
•An undergraduate degree in a related field or equivalent professional experience
•Ability to work in a team environment to achieve strategic and departmental goals
•Strong interpersonal skills and ability to work well with others
•Excellent public speaking, presentation and written communication skills
•Strong systems management skills
•Ability to organize tasks, information, and interactions toward accomplishment of established goals
•Proven volunteer recruitment experience•Self-starter and ability to sustain a high level of activity with minimal supervision
Other qualifications:
•Demonstrated ability to remain calm and focused on stressful situations.
•Maintain timely and reliable attendance.
•Maintain a professional appearance.
•Maintain reliable and insured transportation as well as a valid driver’s license.
•Ability to work a flexible schedule to include some evenings and weekends.
•Be at least 21 years of age.
•Complete and pass Idaho Supreme Court background check inclusive of national sex offender registry andIdaho Department of Health and Welfare Child Protection registry check.
