Summary
Description
This is an exciting opportunity for a seasoned nonprofit professional who thrives in fast-paced, mission-driven environments and loves turning big ideas into meaningful results.
Position: Director of Program Operations
Reports to: Executive Director
Status: Full-Time, Exempt
Location: Brevard, NC (with travel to Rosman site)
Salary Range: $60,000–$65,000 (commensurate with experience)
Benefits: Paid time off, holidays, and professional development opportunities
About The Family Place
The Family Place of Transylvania County strengthens families through connection, education, and support. We serve families with children ages 0–15, offering free programs that foster resilience, positive parenting, and healthy child development. Our two locations in Brevard and Rosman provide a welcoming space where families can play, learn, and grow together.
Position Overview
The Director of Program Operations is a key member of the team, responsible for guiding the strategic direction, management, and growth of all Family Place programs. This role supports staff in creating high-quality, trauma-informed programs that meet community needs while ensuring strong operational systems, fiscal accountability, and measurable impact.
If you’re a mission-driven leader who thrives on collaboration, creative problem-solving, and empowering others, this role offers the opportunity to make a lasting difference for families in Transylvania County.
Key Responsibilities
Strategic Program Leadership
- Provide executive oversight for programs including parenting classes, peer support groups, playgroups, and crisis services.
- Expand program offerings to reach more families while ensuring alignment with mission and strategic goals.
- Approve and monitor curriculum plans and program effectiveness through data and outcomes.
Financial & Operational Oversight
- Lead program budgeting and resource allocation in collaboration with the Executive Director.
- Monitor expenses, optimize efficiency, and maintain grant and contract compliance.
- Support sustainability through sound fiscal and operational management.
Staff Supervision & Leadership
- Supervise and mentor program and volunteer staff, encouraging a culture of accountability, creativity, and collaboration.
- Develop staff leadership capacity and clear performance goals.
- Foster teamwork and shared ownership of organizational success.
Community & Partner Engagement
- Build and maintain partnerships with schools, agencies, and community organizations.
- Represent The Family Place in collaborative initiatives and public forums.
- Support development and outreach efforts by sharing program outcomes and impact stories.
- Bachelor’s degree in Business, Nonprofit Management, Human Services, Education, or related field (Master’s preferred).
- 5–7 years of leadership experience in nonprofit or program operations.
- Strong budgeting, grant management, and data reporting skills.
- Proven success in program development, staff supervision, and strategic planning.
- Excellent interpersonal, communication, and organizational abilities.
- Commitment to trauma-informed, family-centered approaches.
- Primary office in Brevard with regular travel to Rosman site.
- Occasional evenings/weekends for special events or meetings.
- Focused on leadership, strategy, and organizational development.
At The Family Place, you’ll join a passionate team that believes in the power of family connection and community support. This is an opportunity to lead meaningful work in a supportive environment where collaboration and innovation are valued.
Apply at: https://www.thefamilyplacenc.com/join-our-team
