Summary
Description
Family Promise is the leading national nonprofit addressing the crisis of family homelessness. Founded in 1988, our federated network of nearly 175 local Affiliates works in communities across the country to prevent homelessness, provide emergency shelter, stabilize families, and support lasting housing independence. Together, we have served more than one million individuals nationwide.
We are entering a pivotal chapter of growth, alignment, and increased impact — and we are seeking a Director of Affiliate Network who is ready to lead at scale. This Director will help us achieve our north star of meeting the unmet need for prevention and shelter in communities where Family Promise operates.
This is not a maintenance role. It is a senior leadership position for a proven change leader who can inspire trust, navigate complexity, and drive excellence across a diverse national network.
The Opportunity
The Director of Affiliate Network is a key enterprise leader responsible for the performance, alignment, and growth of the Family Promise Affiliate network. Reporting to the Chief Network and Program Officer, this role leads a multidisciplinary Affiliate Services team — including Regional Directors and support staff — and works across the national office to translate strategy into execution with and through Affiliates.
You will operate at the intersection of strategy, relationships, and results — setting direction, building systems, driving change, and holding leaders accountable while bringing people with you. In this role, you will bring a growth mindset to ensure consistent execution across the network. You will help shape how national strategy comes to life through high-level decisions that impact Affiliate performance, growth, and long-term sustainability.
Success in this role requires executive presence, change management within a federated nonprofit model, and the ability to lead leaders through change with clarity, confidence, and empathy.
What You’ll Lead and Own
Network Leadership & Strategy Execution
· Partner closely with the Chief Network and Program Officer to inform and advance network-wide strategy
· Translate organizational vision and strategy into clear expectations, priorities, and measurable outcomes for Regional Directors and Affiliate Services staff
· Design and implement scalable systems, frameworks, and operating models that drive consistency across regions
· Own execution across the Affiliate network, ensuring progress toward growth, performance, impact, and Accessibility, Belonging, and Community goals
· Use data, insights, and tools such as Family Link to monitor performance, identify trends, and guide decision-making
Leading Leaders & Driving Performance
· Lead, coach, and develop a high-performing Affiliate Services team, including Regional Directors and support staff that promotes a growth mindset and a culture of belonging
· Set clear expectations for how Regional Directors lead, make decisions, and drive Affiliate performance
· Create a culture of accountability, urgency, continuous improvement, and follow-through
· Hold leaders responsible for delivering timely, high-quality support that strengthens Affiliate capacity and results
· Address performance challenges directly and make decisions in service of long-term network health
Change Leadership & Organizational Influence
· Lead complex, system-wide change initiatives across a diverse, autonomous Affiliate network
· Navigate resistance, competing priorities, and varying levels of readiness with professionalism and credibility
· Build alignment among Affiliate leaders, boards, and national staff while maintaining momentum
· Balance empathy with decisiveness to move work forward and achieve results
Network Growth, Stewardship & Standards
· Steward the health, performance, and long-term sustainability of the Affiliate network
· Ensure Affiliates are supported — and held accountable — to meet national standards and contractual expectations
· Oversee Affiliate launches, expansions, and targeted performance interventions
· Ensure consistent and effective stewardship of Affiliates through Regional Directors, intervening in complex or high-risk situations as needed
· Support Affiliates in strengthening operations, leadership, fundraising, and program performance to grow impact and meet community need
Program Execution & Impact
· Ensure Affiliates are effectively implementing Family Promise’s core programs with fidelity
· Reinforce alignment with trauma-informed, low-barrier, and inclusive practices
· Partner with program leadership to strengthen quality, consistency, and impact across the network
· Advance equitable, accessible, and community-informed program models
Culture, Belonging & Network Leadership
- · Champion a culture of belonging, inclusion, and community-centered practice across the Affiliate network
- · Lead an abundance mindset culture within the national team and Affiliate network
- Drive implementation of Family Promise’s Accessibility, Belonging, and Community strategy
- · Ensure Affiliates meaningfully engage individuals with lived experience in their work
- · Serve as a visible and credible leader who inspires Affiliates to pursue excellence and deepen impact beyond compliance
Network Engagement, Learning & Representation
· Set strategy for network engagement, training, and learning opportunities, including Regional Meetings and national convenings
· Ensure learning experiences are aligned with priorities and deliver measurable value
· Serve as a visible leader and spokesperson for Family Promise’s mission, strategy, and standards across the network and externally
Who You Are
You are a seasoned nonprofit leader who combines warmth with authority, vision with execution, and strategy with action. You are comfortable leading through complexity and ambiguity and are energized by the challenge of aligning diverse stakeholders around shared goals.
You are known for:
- Leading leaders and building high-performing teams
- Driving change in systems where influence matters as much as authority
- Designing structure and clarity in complex environments
- Inspiring trust, credibility, and followership across diverse stakeholders
What You Bring
· Master’s degree in nonprofit management, public administration, business administration, social work, or equivalent experience
· 7–10+ years of progressive leadership experience in a nonprofit or mission-driven organization
· Experience serving as an Executive Director or in a senior leadership role with responsibility for strategy, financial health, and organizational performance strongly preferred
· Demonstrated success leading leaders and managing managers
· Proven experience leading organizational or system-wide change initiatives
· Strong expertise in nonprofit operations, finance, fundraising, and organizational performance
· Experience working within or alongside a federated or affiliate-based model strongly preferred
· Strong political acumen and ability to navigate complex stakeholder environments
· Excellent communication and presentation skills, with the ability to influence at all levels
· Results-oriented mindset with strong project and time management skills
· Comfort working with faith-based partners and diverse communities
Work Environment & Benefits
- Fully remote position with approximately 30% travel
- Work schedule primarily aligned with Eastern Time
- Competitive salary (starting range $115,000+ depending on experience)
- Comprehensive benefits package including medical, dental, vision, 403(b) with match, disability and life insurance
- Generous paid time off, holidays, and floating holidays
Family Promise is committed to building a diverse, inclusive, and equitable organization. We encourage candidates from all backgrounds to apply and bring their full selves to this work.
If you are energized by leading people through change, driving results at scale, and shaping the future of a national movement — we would love to hear from you!
Family Promise provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applications will be reviewed on a rolling basis!
