Description

Salary: $70,000.00 – $80,000.00 Annually

Location : Gaithersburg, MD

Job Type: Full-Time

Remote Employment: Flexible/Hybrid

Job Number: FY2025-00932

Department: Community, Neighborhood & Housing Services

Division: Community Services (1215)

Opening Date: 07/19/2024

Closing Date: Continuous

FLSA: Exempt

Description

The in the Department of is seeking a positive, creative, and resourceful Special Projects Coordinator to oversee the annual Holiday Giving Program, facilitate other Community Services events and programs, assess community needs and identify necessary services, offer program support, conduct outreach, coordinate provider meetings, and establish new partnerships.

The Program Coordinator takes a lead role in helping to determine information sharing and capacity building trainings for nonprofit and other community partners and in addressing resident needs. The position also supports other Community Services functions including case management, grants support, and program services support.

To be successful in this position, you must be approachable, poised, diplomatic, and highly customer focused; have excellent computer and technology skills; demonstrate exemplary written, verbal, listening, and interpersonal communication skills; and be a great organizer who can prioritize work, juggle multiple projects, and meet firm deadlines. Initiative and good judgment are essential. Fluency in English and Spanish is preferred. You’ll be joining a dedicated and collaborative team committed to providing assistance and resources to City residents in need.

Starting salary for this position is negotiable within the anticipated target hiring range ( $70,000 to $80,000) and will be offered at a level consistent with the experience and qualifications of the candidate. In addition to salary, our total compensation package includes comprehensive insurance benefits (medical, dental, vision, long-term care, life), paid time off, generous retirement contributions, tools to assist with paying down student loan debt and managing student loans, training and professional growth opportunities, and excellent work/life balance.

Job Functions

What you will do with us:

Lead the coordination and facilitation of the annual Holiday Giving Program including soliciting, accepting, and tracking donations, coordinating with donors, partners, and families, managing client and donations database, corresponding with clients and partners, planning events, maintaining a gift card log, and completing an annual report.
Provide ongoing outreach to City neighborhoods, nonprofits, and other community partners to ensure awareness of City initiatives, promote volunteer and partnership opportunities, and determine program priorities.
Conduct ongoing research and analysis of best practice models for community outreach and service provision.
Solicit participant, staff, and public input to evaluate program effectiveness and quality assurance.
Conduct outreach services to residents and service providers to enhance service connections; coordinate and facilitate provider meetings and trainings.
Provide collaborative and program support to Community Service programs including providing support in assessing needs of clients and providing resources.
Develop, coordinate, organize, and implement networking events and educational and community building trainings.
Develop, design, update, maintain, and distribute public relations and marketing materials, email newsletters, select diverse social media outlets, organizational charts, select partner and committee rosters, web pages, and planning calendars.
Provide outstanding service, pursue continuous improvement, and exceed expectations.

Key job responsibilities are highlighted above; please to view the complete classification description for the Community Services Special Projects Coordinator position. The classification description indicates the full salary range established for a position in Grade 108 in the City’s FY 2025 Schedule of Salary Ranges.

Qualifications

What you will need to be considered:

Bachelor’s Degree in Human Services/Social Services or closely related field.
At least 3 years of relevant professional work experience, including experience in community outreach.
Strong and effective organizational, interpersonal, administrative, analytical, customer service, project management, and communication (verbal and written) skills.
Proficient technology skills (Microsoft Office applications including Word, Excel, PowerPoint, and Outlook and diverse social media).
Ability to fluently speak, read, write, and understand both English and Spanish preferred.
Knowledge and understanding of budgeting, marketing, and resource allocation.
Be adaptable and flexible, excel in multi-tasking, and be persistent in the face of obstacles.
Be detail oriented and accurate, thorough in completing work tasks, and have a demonstrated ability to meet deadlines.
Demonstrated skill in effectively interacting and building rapport with a wide range of people.
Be able to work independently while following the directions and priorities set by senior staff.
Understand the needs of and be capable of working with an ethnically and economically diverse community.
Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to satisfactorily perform job duties.

Additional Information

Interested applicants must submit the following to be considered:

A complete online application
Current resume (attached to the application)
Letter of interest (attached to the application); your letter of interest should include why you are interested in this position and highlight the special skills and abilities that make you uniquely qualified to serve in this position

Review of applications will begin immediately, so prompt application is strongly encouraged. The position will remain open until filled; recruitment will close without notice when a sufficient number of qualified applications are received or all hiring decisions have been made.

This is a full-time salaried “exempt” position requiring a minimum of 40 hours per week (not eligible for overtime compensation under the provisions of the Fair Labor Standards Act and the City’s personnel regulations). This position can accommodate limited remote work (at the discretion of the Department Director). Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.

The successful candidate will be subject to a pre-employment background investigation. The City has established an alcohol-free, drug-free, and smoke-free workplace which applies to any person employed by, conducting business with, or applying for a position with the City. Each employee as a condition of their employment, may be required to participate in pre-employment and reasonable suspicion testing. Employees classified as safety sensitive are also subject to immediate post accident and random testing.

For more information about the position, please contact Community Services Senior Program Coordinator Mary Armbruster at or 240.###.####. Questions regarding the online application process may be directed to the Department of Human Resources at or 301.###.####.

This recruitment will establish an eligibility list which will be used to fill the current vacancy and may be used to fill other openings in this classification which occur in the next 12 months.

The City of Gaithersburg offers its full-time employees a broad range of benefits to enhance their personal and professional lives. Employees are eligible on their first day of employment (unless otherwise specified). We provide employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance.

HEALTH BENEFITS

Medical, Dental & Vision Coverage – employer pays 85% of premium in each tier
Multi-tiered coverage options (single, single + spouse, single + child, single + children, family)
Retirement Health Savings contribution (for non-participants in medical or dental plans)

Medical Insurance

CIGNA HealthCare Open Access Plan
Prescription Drug Plan
Wellness Initiatives

Dental Insurance

Sun Life Indemnity Plan
Use a dentist of choice or participating dentist for increased savings
Basic or Enhanced Plans offered

Vision Insurance

National Vision Administrators
Use a provider of choice or participating provider for increased savings

RETIREMENT SAVINGS PLANS

Eligible for immediate enrollment in all plans upon hire
401A – Employer contribution equivalent to 8% of employee’s annual base salary; fully vested after 5 years
401K – Employer 3% matching contribution on the first 5% of employee’s annual base salary contributed by the employee; fully vested after 5 years
401A Supplemental – Additional 5% employer contribution to eligible employees in the Public Works and Police Departments who have physically demanding jobs on a consistent basis; fully vested after 10 years
457-deferred compensation plan and Roth IRA (employee contributions only)

PAID LEAVE

Vacation (12 – 24 days accrued annually; accrual rate based on years of service)
Sick Leave (13 days accrued annually; unlimited accrual)
Personal Leave (28 hours granted annually)
Holidays (11 holidays observed each year)

ADDITIONAL BENEFITS

Long-Term Care Insurance (employer paid for base plan coverage); buy-up and spouse coverage available (employee paid)
Flexible Spending Accounts
Tools to assist with paying down student loan debt and managing student loans
Employer paid Basic Life and AD&D Insurance
Long-Term Disability & Workers’ Compensation Insurance
Multilingual Stipend ($2,080 per year for eligible employees, paid biweekly)
Housing Stipend (Up to $3,600 per year for eligible employees)
Tuition Assistance (Up to $5,250 per year eligible after 1 year of service)
Healthy Lifestyle Incentives
Employee Assistance Program
First-Time Homebuyer Assistance
Ongoing Training/Personal Development Programs
Credit Union
Recreation & Leisure Opportunities & Discounts
Direct Deposit (required)

Click on the link below to view general information about the benefits available.

(pdf)

Each applicant must complete this supplemental questionnaire as part of the application screening and selection process. The information you provide will be reviewed and may be used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information (“see resume” is not acceptable) may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within your application?

Indicate the highest level of education obtained.

High School Diploma or GED
Some College
Associate’s Degree
Bachelor’s Degree or Higher
Other

If you have a college degree, indicate the area of study in which it was obtained.

List any relevant course work or other training you have completed. Include date of completion.

Do you have at least 3 years of professional work experience in organized public or private sector programs involving human and social services administration?

Do you have professional work experience in community outreach and partnership development endeavors?

Which of the following best describes your proficiency level with Microsoft Excel?

No experience
Beginner: Create basic spreadsheets, simple calculations and formulas
Intermediate: More complex spreadsheets, tables, graphs
Advanced: Complex spreadsheets, links, sort and filter data for reports

List the social media you have used for marketing purposes.

Are you able to communicate fluently in English (speaking, reading, writing, and comprehending)?

Are you able to communicate fluently in Spanish (speaking, reading, writing, and comprehending)?

List any relevant professional licenses, certificates, or other credentials that you currently possess. Include the date completed or attained.

How did you first learn about this employment opportunity?

City of Gaithersburg Website
Job Interest Card Notification
Indeed
GovernmentJobs.com
Other Website
Social Media
Friend or Relative
I am currently a City employee
Other

Required Question
Associated topics: chaplain, community participating, community support, coordinator, customer experience, liasion, personalized support, resource specialist, tutor, vocational support/training

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