Senior Donor Relations Specialist

Summary

Description

The Senior Donor Relations Specialist will develop, implement and manage strategies for comprehensive donor giving. With a focus on research, the Specialist will create and execute strategic fundraising-related programs. The candidate will provide end-to-end donor relations management with individual donors, foundations, corporations and related organizations. This full-time employee will perform administrative responsibilities in an efficient, timely and professional manner. The Specialist must be strategic, reliable, highly motivated and possess a strong work ethic. The ideal candidate will be able to exercise sound judgment and add value, while furthering the organization’s mission and goals.

Duties & Responsibilities:

• Expand and implement the Association’s donor relations strategy, including a wide range of fundraising-related programs
• Plan and coordinate acquisition efforts across mail, digital and Association events to increase new donor volume and promote early retention
• Cultivate strong, long-term relationships with donors and prospects using thoughtful communication and dependable follow throughs
• Establish and execute a steady cadence for acknowledgments, recognition and impact updates
• Create and manage procedural documents for fundraising-related programs with a defined path to scale over time
• Design and create fundraising collateral for distribution
• Generate correspondence for donors including research inquiries, information requests and renewals
• Ensure prompt and accurate receipting with complete recordkeeping to keep outreach targeted and compliant
• Review and summarize performance results to recommend targeted adjustments to messages, timing and segmentation
• Manage a detailed record of stewardship actions and contact reports
• Maintain multiple databases and spreadsheets with acute accuracy and attention to detail
• Employ email marketing software to actively engage with donors
• Monitor the organization’s donor relations email addresses
• Establish and lead event planning activities for donor-related events, including onsite recognition
• Represent the organization at meetings and special events
• Perform other duties as assigned

Qualifications:

• Bachelor’s degree, preferably with a concentration in business administration, marketing, nonprofit management or related field; master’s degree preferred
• At least five years of relevant experience in donor development, constituent engagement and/or sales; nonprofit or member association experience preferred
• Proven experience developing and implementing donor relations strategy
• Ability to work independently and in a team environment, interacting effectively with individuals across various levels
• Excellent telephone, verbal and interpersonal communication skills
• Must possess strong computer and database management skills
• Highly proficient writing, proofreading and editing skills
• Detail-oriented and strong organizational skills
• Effective time management skills with focus on meeting deadlines
• Event management experience preferred
• Ability to effectively handle multiple projects simultaneously
• Proficiency in Microsoft Office, Salesforce, Adobe Creative Cloud and Google Workspace
• Email marketing software experience preferred

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